Frequently Asked Questions

How can I place an order?

You can place an order directly through our website or by contacting us via WhatsApp at +92 300-1435075.

How do I determine the correct size for my child?

We provide a detailed size chart on our website to assist you in selecting the appropriate size. Additionally, you can consult with our representative via WhatsApp at +92-300-1435075 for personalized assistance.

What is your return and exchange policy?

We offer a 7-day checking, replacement, and return policy. For full details, please visit our Refund Policy page.

How can I contact customer support?

You can reach us through our official WhatsApp number at +92 300-1435075 or via email at tiflpakistan@gmail.com.

What payment methods are available?

For customers in Pakistan, we accept Cash on Delivery (COD) and credit/debit card payments. International customers can make payments using credit or debit cards.

Are there any physical stores where I can view your products?

Currently, we operate exclusively online to offer a seamless shopping experience.

Can I track my order?

Yes, once your order is dispatched, you will receive a tracking number via email to monitor its progress.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping charges and delivery times vary depending on the destination.

Can I customize products with my own design or have my baby's name added?

Yes, we offer customization services that allow you to personalize products with your preferred designs and add your baby's name. For example, our Customised Name Baby Heart Balloon Cushion in Silver Blue can be personalized with your baby's name. For further customization requests, please contact us via WhatsApp at +92-300-1435075.

Frequently Asked Questions

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